Clinic news

Updates from Aurora Diabetes Center

Stay informed about digital services, patient education, support pathways and clinic announcements.

Security Notice 2026-04-25 14:00:00

Reminder: pump device keys should never be shared

Aurora reminds all patients that the device key paired with your insulin pump is unique to your device and must never be shared, photographed or sent in messages. If you suspect it may have been disclosed, contact the clinic immediately so we can re-pair your pump.

Clinic Update 2026-04-22 10:15:00

Expanded CGM follow-up capacity this month

Aurora Diabetes Center has expanded remote follow-up appointments for patients using continuous glucose monitoring.

Patient Advisory 2026-04-18 13:20:00

Travel and CGM: tips for spring and summer trips

High temperatures, altitude and time-zone changes can affect insulin absorption and CGM accuracy. Read our updated travel guide for advice on storage, dosing adjustments and emergency contacts abroad.

Patient Education 2026-04-15 14:30:00

New digital education material for insulin adjustment

Patients can now access updated digital guides covering meal timing, exercise and structured follow-up questions.

Service Notice 2026-04-10 08:00:00

Portal maintenance window scheduled for Sunday

A short planned maintenance window is scheduled for Sunday morning. Messaging and dashboard access may be briefly unavailable.

Therapy Update 2026-04-08 16:00:00

Closed-loop algorithm updated for improved overnight stability

The latest firmware update reduces overnight glucose excursions by adapting basal predictions to recent meal patterns. The update is rolled out automatically over the next pump report cycle.

Care Pathway 2026-04-04 11:45:00

Specialist review pathway updated for high-variability readings

Patients with repeated out-of-range sensor trends may now be offered earlier specialist review and therapy follow-up.

Service Notice 2026-04-01 08:00:00

Easter holiday clinic hours and on-call coverage

The clinic operates on reduced hours during Easter weekend. On-call clinicians remain available 24/7 for urgent issues via the emergency line listed on your dashboard.

Support 2026-03-28 09:00:00

Nutrition counselling slots increased

Additional digital appointments have been made available for patients seeking structured dietary follow-up.

New Service 2026-03-25 12:30:00

Dedicated pediatric and adolescent clinic launching this spring

Aurora is opening a separate pediatric pathway with shorter waits and age-appropriate education sessions for families managing type 1 diabetes in children and teens.

Patient Education 2026-03-19 09:45:00

Live webinar: making sense of your time-in-range data

Join Dr Carter and our diabetes nurse for a 45-minute walkthrough of how to read your trend reports and prioritise what matters. The recording will be made available afterwards.

Device Notice 2026-03-12 11:00:00

Voluntary battery recall for selected pump models manufactured 2024-Q3

A small batch of pumps shipped in Q3 2024 may show early battery degradation. Affected serial numbers have been notified individually; if you have not been contacted, no action is required.

Patient Education 2026-03-05 10:15:00

Updated care pathway for pregnancy and diabetes

Our pregnancy pathway now includes more frequent CGM reviews, dedicated coaching during pre-conception planning, and joint visits with the obstetrics team for tighter glucose targets.

Support 2026-02-21 15:30:00

Diabetes burnout workshop — registration open

Living with diabetes is a marathon. Our four-session workshop on burnout, sleep and emotional load opens for registration this week. Sessions are free for Aurora patients and run online.

Service Notice 2026-02-12 08:30:00

Updated reimbursement codes for sensor replacements

Following regional health authority changes, sensor replacement reimbursement now covers up to 13 sensors per 90-day period without prior authorisation.

New Service 2026-02-03 13:00:00

Expanded telemedicine slots Monday through Saturday

Aurora has added 60 weekly telemedicine appointments. Patients can now book digital follow-ups outside regular work hours via the patient messaging portal.

Clinic Update 2026-01-22 14:45:00

2025 outcomes report: median time-in-range up 6 percentage points

Our annual outcomes report shows continued improvement across all therapy categories, with the most significant gains in patients on hybrid closed-loop systems.

Patient Education 2026-01-09 11:20:00

Sick-day rules: how to adjust insulin during fever or vomiting

Updated guidance on insulin dosing, ketone testing and when to seek urgent care if you become unwell. Print or save the one-page reference linked at the bottom of your dashboard.

Care Pathway 2025-12-18 09:00:00

Annual cardiovascular screening reminder

Long-term diabetes is associated with elevated cardiovascular risk. Patients due for annual blood pressure, lipid and ECG screening will receive a booking link in their next message.

Research 2025-12-04 10:30:00

Now recruiting: trial of next-generation glucose sensor

Aurora is partnering on a multi-site trial of a 21-day continuous glucose sensor. Adults aged 18-65 with type 1 diabetes can express interest via the patient portal.